Purchase Guide

Welcome to Medicalls.lk, your trusted online medical supply store. This guide will help you understand how to place an order, choose payment options, and receive your products smoothly.

. 1. How to Place an Order

1. Browse Products
   Visit our product categories or use the search bar to find the medical supplies you need.

2. View Product Details
   Click on a product to review specifications, usage information, pricing, and availability.

3. Add to Cart
   Select the required quantity and click Add to Cart.

4. Review Your Cart
   Go to your cart to confirm items, quantities, and total cost.

5. Proceed to Checkout
   Click Checkout and enter your delivery details accurately.

2. Payment Methods

At Medicalls.lk, we currently accept the following payment options:

• Online Payment
  Secure online payments using supported payment gateways during checkout.

• Cash on Delivery (COD)
  Pay in cash when your order is delivered to your doorstep.

• Bank transfer

⚠️ Please note: We do not accept cheques, or installment payments at this time.

3. Order Confirmation

• After placing your order, you will receive an order confirmation message or email with your order details.

• For online payments, confirmation is sent once the payment is successfully processed.

4. Delivery Information

• Orders are delivered to the address provided during checkout.

• Delivery times may vary depending on your location and product availability.

• Please ensure someone is available to receive the order, especially for Cash on Delivery purchases.

5. Important Notes

• Double-check product details before confirming your order.

• Ensure your contact number and delivery address are correct to avoid delays.

• Some medical items may require proper handling and should be used as instructed.

6. Need Help?

If you have questions about ordering, payments, or delivery, please contact our customer support team through Medicalls.lk.

We’re here to help you get the medical supplies you need—quickly and safely.

Thank you for choosing Medicalls.lk